Support

Last updated January 25, 2025

We're here to help you get the most out of your experience. Whether you're just getting started or need assistance with a specific feature, this page provides you with a few frequently asked questions. For more help and to connect with other users, visit our community where you can ask questions, share tips, and find solutions.

Frequently Asked Questions

Questionairy

How do I create an account?

Creating an account is easy and only takes a few minutes. Follow these steps to get started:

1. Tap Sign Up after launching the app.
2. Enter the required information and tap Sign Up.
3. Enter the code sent to your email address and tap Submit.

How do I delete my account?

We're sorry to see you go, but if you need to delete your account, follow these steps:

1. From the Menu screen, tap Account.
2. Tap Delete your account to start the process.
3. Tap Yes to confirm the deletion of your account.

You can also request to have your account deleted by sending us an email at [email protected] from the email address currently associated with your account. If you no longer have access to that email address, for security reasons, we won't be able to delete your account.

Please note: Account deletion encompasses all of your data and is immediate and not reversible.